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How do I start a project?
Contact us by sending an email, leaving a message, or filling a brief form. Send us the project files, and we will get back to you with a quote. Once you approve the quote, we can get started.
What files do I need to send to you to get started?
The most basic information is the architectural drawings, and 3D models. Moreover, we've made project brief forms to make it easy for you to organize the data. Please take a look at the forms and you will understand what we need exactly.
What is your typical turnaround time?
We deliver the initial draft renders 24-72 hours after the project is started on smaller projects, Larger projects require anywhere from 1-2 weeks for draft images.
We will take into account all the requirements and analyze the turnaround time for you.
How complicated is the process?
Our process has been streamlined. Please go to our workflow page to have a clear look. In general, you just need to send us the input files and stay in touch. We will guide you throughout the whole process.
How much does it cost?
The cost varies in each project. We need to study the project details and your requirements before making an accurate quote. Please do not hesitate to contact us to get a quotation.
Is my data safe with you?
We do not disclose any materials, files, or documents - i.e. the drawings - you send to us to create the renders and any correspondence between us.
How will we communicate with throughout the process?
When it comes to means of communication, you can send emails, use WhatsApp, online meeting tools such as Zoom, Skype. There is no gap between us.
Where is your company located?
We are based in Nairobi, Kenya. However we have been working with architects, designers, and developers around the world for years. In fact, all you need is drop us a line or send a project brief on our website.
How do you guarantee the quality?
Our internal quality control system has two levels. First, we check each update as per your comments, making sure every one of your comments is picked up correctly. Next, we review the work once again, making sure it is up to our standards.
There is actually a third external level, which is your approval. In every round of feedback & update, you can point out where you think needs improvement, and we shall make it happen.
How do you handle revisions?
We do not limit the number of reviews as long as they are in good faith. However, it does NOT include major design changes that lead to substantial additional workloads.
I require photography / video, How do we proceed?
Email us your brief along with location details, and we will share costs, once approved, We will organize a site visit and take it from there. This is limited to Kenya, However on special request we can organize travel to neighboring countries,
What payment methods do you accept?
We accept cheques in Kenya and Wire transfer (SWIFT) for both local and International projects.